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1:00 - 3:00 PM
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At-A-Glance - Overview of conference
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2018 Planning Committee
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Tuesday, October 23
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9:15 - 9:45 AM
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Welcome to OUC and Orlando
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Jenise Osani, Director, Markeing &
E-Commerce, Orlando Utilities
Commission
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9:45 AM - 10:45 AM
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Mobile Relevance - What Current Trends Mean
for Bill Payment
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Bob Wilson, EVP Chief Revenue
Officer, Clearwater Payments
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1:00 PM - 2:30 PM
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How Utility Companies Are Using Faster
Payments
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Ryan McHugh, VP & Specialist
Product Manager, BNY Mellon
Ted Brooke, Relationship Manager,
BNY Mellon
Michael Belshe, Treasury
Supervisor, Duquesne Light
Company
Raul Martinez, Sr. Analyst - Payment
Services, Southern California
Edison
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3:30 PM - 4:15
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Preparing for PCI DSS Compliance
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Bob Brown, CISO, Busey
Bank/FirsTech
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9:15 AM - 10:15 AM
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Delivering an Excellent Customer Experience in
An Evolving Digital World
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Andrea Whisler, Vice President,
Client Management , Fiserv
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11:15 AM - 12:15 PM
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Efficient Billing and Payments, 3 Considerations
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Stuart Bain, SVP of Production
Management, Max Bisschop, Sales
& Strategic Partnerships, Alacriti,
Eileen Snoberger, St. Lucie County
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1:30 PM - 2:30 PM
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Transforming the Customer Experience Through
Digital Engagement
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Brian Grillo, Regional Sales
Director, Paymentus, Lisa
Compton, Billing & Payment CX
Manager, Consumers Energy
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2:30 PM - 3:15 PM
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Perpetually Paving the Path to Receivables
Automation
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Adam Kruis, Vice President,
Working Capital Consultant, Global
Treasury Management, U.S. Bank,
Eric Houger, CMDSM, EMCM, MQC,
CPO, Supervisor of Payments,
Portland General Electric, Randy
Mills, Finance Team Leader,
Treasury, Idaho Power
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Thursday, October 25
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8:45 AM - 9:45 AM
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Beyond the Rules; How ACH Can Help Move
Your Business Forward
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Danita Tyrrell, AAP, Director,
Network Rules, NACHA
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9:55 AM - 11:00 AM
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Risk Mitigation for Originators: Considerations
for Reducing Risk in Payments Processing
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Danita Tyrell, AAP, Director, Network
Rules, NACHA
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11:00 AM - 11:50 AM
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Review and Discussion of the Report of Cash
Payments over $10,000 Received in a Trade or
Business: FinCEN
Forms
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Russell Stephenson, Sr. Program
Manager, Policy Division, U.S.
Department of Treasury, Financial
Crimes Enforcement Network
FinCEN
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