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1:00 - 3:00 PM
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At-A-Glance - Overview of conference
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2018 Planning Committee
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Tuesday, October 23
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9:15 - 9:45 AM
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Welcome to OUC and Orlando
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Jenise Osani, Director, Markeing & E-Commerce, Orlando Utilities Commission
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9:45 AM - 10:45 AM
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Mobile Relevance - What Current Trends Mean for Bill Payment
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Bob Wilson, EVP Chief Revenue Officer, Clearwater Payments
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1:00 PM - 2:30 PM
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How Utility Companies Are Using Faster Payments
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Ryan McHugh, VP & Specialist Product Manager, BNY Mellon Ted Brooke, Relationship Manager, BNY Mellon Michael Belshe, Treasury Supervisor, Duquesne Light Company Raul Martinez, Sr. Analyst - Payment Services, Southern California Edison
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3:30 PM - 4:15
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Preparing for PCI DSS Compliance
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Bob Brown, CISO, Busey Bank/FirsTech
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9:15 AM - 10:15 AM
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Delivering an Excellent Customer Experience in An Evolving Digital World
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Andrea Whisler, Vice President, Client Management , Fiserv
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11:15 AM - 12:15 PM
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Efficient Billing and Payments, 3 Considerations
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Stuart Bain, SVP of Production Management, Max Bisschop, Sales & Strategic Partnerships, Alacriti, Eileen Snoberger, St. Lucie County
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1:30 PM - 2:30 PM
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Transforming the Customer Experience Through Digital Engagement
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Brian Grillo, Regional Sales Director, Paymentus, Lisa Compton, Billing & Payment CX Manager, Consumers Energy
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2:30 PM - 3:15 PM
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Perpetually Paving the Path to Receivables Automation
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Adam Kruis, Vice President, Working Capital Consultant, Global Treasury Management, U.S. Bank, Eric Houger, CMDSM, EMCM, MQC, CPO, Supervisor of Payments, Portland General Electric, Randy Mills, Finance Team Leader, Treasury, Idaho Power
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Thursday, October 25
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8:45 AM - 9:45 AM
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Beyond the Rules; How ACH Can Help Move Your Business Forward
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Danita Tyrrell, AAP, Director, Network Rules, NACHA
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9:55 AM - 11:00 AM
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Risk Mitigation for Originators: Considerations for Reducing Risk in Payments Processing
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Danita Tyrell, AAP, Director, Network Rules, NACHA
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11:00 AM - 11:50 AM
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Review and Discussion of the Report of Cash Payments over $10,000 Received in a Trade or Business: FinCEN
Forms
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Russell Stephenson, Sr. Program Manager, Policy Division, U.S. Department of Treasury, Financial Crimes Enforcement Network FinCEN
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