We are currently accepting registrations for our September 2016 Conference.  Take a
look at who is already registered. Click on the 2016 Attendee List link to the right.

Register for your hotel room today!  Your reservation should only be via our website and
not through any other vendor.  
Amanda      309-762-2854 (CST)
Rose            714-774-4171 (PST)
Card Payment - Pay your conference expenses with your credit card.
Conference Invitation

Join us along with Avista, our 2016 Honorary Host, your peers and service providers
in Spokane, Washington at the Grand Davenport Hotel, a Marriott Hotel. Take a look at
invitation to our Conference from Avista.  Register early and save!
Quick Links
Amanda      309-762-2854 (CST)
Rose            714-774-4171 (PST)
Presentations - Closed for 2016
(Includes Cooperative, Municipality and Utility)
Conference Attendees represent:
  • Billing
  • Credit and Collections
  • Customer Offices and Customer Service
  • Call Center
  • Informational Technology
  • Payment Research and Remittance
  • Finance and Treasury
  • Agents, Retailers and Service Providers
  • Meter Reading to Cash
Read all about it. Industry News
hot off the press
Attendee and Service Provider News
As first time exhibitors, we found the conference
to be extremely organized, well attended and
valuable to our organization. While at the
conference we had a chance to meet with key
decision makers from utility companies to
understand some of their pain points regarding
billing, payments and communicating with their
customers. We’re looking to exhibit again at next
year’s conference.
Mailing List - Sign up to receive the latest Conference Information
Hotel - Discounted hotel room with complimentary in-room Wi-Fi and transportation information
Floor Plan - 2016 Exhibit Hall Floor Plan
Attendees - Listing of registered Attendees and Exhibitors for upcoming Conference

Sign up for our Mailing List
2016 Sponsors
Agenda - 2016 Topics include new Federal Reserve initiatives and legislation, Collections,  
virtual reality customer service avatar, Mobile Panel,  Customer Systems Panel, and more. The
finalized agenda will be coming soon.
Our AGENDA -  is in the process of being finalized. Click on this link and keep updated as we add topics and speakers.  
The first session starts at 1:30 PM on Monday, September 12 and we close  the conference on Thursday, September
15 at 12 noon.  See  you there!
Agenda - Take a look at what we've lined up for you to learn about