| Utility Payment Conference |
Implementing a New Mail Remittance Software and Equipment Change: A Case Study of Southern Company; Mike
Holladay, Southern Company Services, Pamela Garrett, President, Garrett Consulting Group
Holladay, Southern Company Services, Pamela Garrett, President, Garrett Consulting Group
| Presentations |
We are happy to provide you with the presentations for the conference this year. The presentations will
not be distributed in paper form at the conference; however, they will remain on our website until
December 15 for your review.
not be distributed in paper form at the conference; however, they will remain on our website until
December 15 for your review.
Utilities and Faster Payments – New Options to Transform the Industry; Ryan McHugh, Vice President, Specialist
Product, Manager, BNY Mellon
Product, Manager, BNY Mellon
Focus on the Customer? Matthew Mays, Manager, Billing & Payments, Matthew Mayes, Constellation, Vince Sykora,
Regional Sales Director, Paymentus
Regional Sales Director, Paymentus
Innovation, Changing Customer Behavior and Privacy; Andrea Whisler, Vice President Account Management, Brenda
Magri, Director, Security Strategy, Fiserv
Magri, Director, Security Strategy, Fiserv
Preparing to Digitize, Streamline and Rationalize; Karen Hotem, Manager, Treasury Operations, Exelon, Adam Kruis,
Vice president, Working Capital Consultant, U.S. Bank
Vice president, Working Capital Consultant, U.S. Bank
Case Study: Sempra’s Intelligent Automation and Artificial Intelligence, Gabe Mika, Strategic Technology Investment &
Innovation Manager, San Diego Gas & Electric
Innovation Manager, San Diego Gas & Electric
Artificial Intelligence will be Augmented Intelligence for Collectors; Jim Bander, PhD, Decision Analytics & Optimization
Lead, Experian
Lead, Experian
Demystifying Payment Processing – How it Works and Ways to Reduce Costs; David Graham, CEO, Card Association
Payment Experts
Payment Experts
Credit and Collections – A Utility Success Story; Karen Basilotta, Customer Care Supervisor, Las Vegas Valley Water
District
District
Wednesday, September 18
Tuesday, September 17
Monday, September 16
Reports of Cash Payments Over $10,000 Received in a Trade of Business, FinCEN 8300, Russell Stephenson, Senior
Program Manager, Policy Division
Program Manager, Policy Division
Thursday, September 19
ACH Network Rules - Nacha Rules Update; Danita Terrell, AAP, Director, ACH Network Rules, Nacha
ACH Network and the Future of Payments, Danita Terrell, AAP, Director, ACH Network Rules, Nacha
| 2019 Sponsors |
